Greet callers professionally and route them to the right department automatically. No receptionist needed. Available 24/7.
Example IVR Flow
Create complex IVR trees with unlimited sub-menus. Route callers through departments, languages, or services.
Different greetings and routing for business hours, after hours, weekends, and holidays.
Upload your own recordings or use text-to-speech. Professional voice prompts available.
Route to groups of extensions. Simultaneous or sequential ringing with overflow options.
Offer menu options in multiple languages. Automatic language detection available.
Track menu selections, call flow, and caller behavior. Optimize your IVR for better experience.
Present a professional image to callers even with a small team. Route calls to the right person without a receptionist.
Complex routing with multiple departments, skill-based routing, and queue integration.
HIPAA-aware routing with prescription refills, appointment scheduling, and urgent care options.
Route clients to specific attorneys, accountants, or consultants with dial-by-name directories.
Auto-attendant is included with all Hosted PBX plans at no additional cost. Create unlimited IVR menus and customize your call flow.