Getting Started with IPComms

Start by signing up for an IPComms account. You'll need:

• Your business name and contact information
• Service address (for E911)
• Payment method (credit card)

Select the service that fits your needs:

Order new phone numbers or port your existing numbers:

• New Numbers: Search by area code or city and activate instantly
• Port Existing: Keep your current numbers (7-10 business days)
• Toll-Free: 800, 888, 877, 866, 855, 844 numbers available

Set up your phone system based on your service type:

For SIP Trunking:

1. Get your SIP credentials from the customer portal
2. Configure your PBX with our SIP server settings
3. Set up outbound routes for your DIDs
4. Test calls to verify connectivity

For Hosted PBX:

1. Create extensions for your users
2. Configure voicemail and call forwarding
3. Set up auto-attendant (IVR) if needed
4. Register IP phones or softphones

Important: You must register a physical address for each phone number to enable 911 emergency services.

• Go to Phone Numbers in your portal
• Click on each number and enter the E911 address
• Verify the address is correct (used by emergency services)
• Update when location changes

You're ready to go! Test your setup by making a few calls. If you have any issues, our support team is here to help.