Critical Service

E911 Emergency Services

Enhanced 911 service routes emergency calls to the nearest Public Safety Answering Point (PSAP) with your registered location information. Essential for any business phone system.

Important: E911 is required by FCC regulations for all VoIP services. IPComms provides compliant E911 service with all products.

911

Emergency Call

Registered Location

123 Business Street, Suite 400

Atlanta, GA 30301

Location transmitted to 911

How E911 Works

1

Register Location

Enter your physical address in the portal for each phone number or extension.

2

Dial 911

When an emergency occurs, dial 911 from any registered phone.

3

Auto-Route

Call routes to nearest PSAP based on registered address.

4

Location Displayed

Dispatcher sees your address and can send help immediately.

E911 Features

Multiple Locations

Register different addresses for different extensions or DIDs. Perfect for multi-location businesses.

Softphone Support

E911 works with softphones and mobile apps. Register your current location when mobile.

Address Validation

Addresses are validated against the MSAG database to ensure 911 can find you.

Admin Alerts

Optional email/SMS alerts when 911 is dialed. Know immediately when there's an emergency.

Multi-Tenant

Building managers can configure E911 for multiple suites with different addresses.

FCC Compliant

Fully compliant with Kari's Law and RAY BAUM's Act requirements.

Regulatory Compliance

IPComms E911 service meets all federal requirements for VoIP emergency calling.

  • Kari's Law

    Direct 911 dialing without access codes. Notification to front desk when 911 is dialed.

  • RAY BAUM's Act

    Dispatchable location with 911 calls including floor, suite, and room numbers.

  • FCC VoIP Requirements

    Registered location transmission and callback number delivery to PSAPs.

Your Responsibilities

  • 1. Register accurate address for each phone location
  • 2. Update address when employees move or locations change
  • 3. Include building, floor, and suite information
  • 4. Inform employees about E911 service limitations
  • 5. Configure mobile/remote worker locations as needed

E911 Pricing

E911 service is included with all IPComms phone numbers at a low monthly cost.

$1.50/mo

per phone number