Caller ID & CNAM

Show your business name and number when you call customers. Set custom caller IDs for different departments, campaigns, or locations.

Incoming Call

ACME CORP

(404) 555-1234

Caller ID Features

CNAM (Caller Name)

Register your business name to display on called party phones. Up to 15 characters.

Custom Outbound Number

Choose which number displays when making outbound calls. Change per extension or trunk.

Multiple Caller IDs

Set different caller IDs for different users, departments, or campaigns.

Local Presence

Show local numbers to increase answer rates in different geographic areas.

Anonymous Calling

Block caller ID when needed with *67 or account-level settings.

STIR/SHAKEN

Authenticated caller ID to prevent spoofing and improve deliverability.

How CNAM Works

CNAM (Caller Name) is a database lookup that displays your business name on the called party's phone. Here's the process:

  1. 1

    Register Your Name

    Submit your business name (max 15 chars) through our portal

  2. 2

    Database Update

    We register your name in the national CNAM database

  3. 3

    Lookup on Call

    When you call, the receiving carrier looks up your number

  4. 4

    Name Displayed

    Your business name shows on the customer's phone

Note: CNAM display depends on the receiving carrier's support. Some mobile carriers and VoIP services may not display CNAM.

CNAM Examples

Number: (404) 555-1234

CNAM: ACME CORP

Number: (678) 555-5678

CNAM: ACME SUPPORT

Number: (770) 555-9012

CNAM: ACME SALES

Different CNAM per number lets customers know which department is calling.

Make a Professional Impression

Caller ID management included with all IPComms services. CNAM registration just $5 per number.